Terms and Conditions

Last Updated: January 2025

1. Introduction

Welcome to Catalyst Business Partners ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and Catalyst Business Partners. Please read them carefully before using our services.

2. Definitions

For the purposes of these Terms:

  • "Services" refers to all business consulting, strategic planning, and professional services provided by Catalyst Business Partners.
  • "User," "You," and "Your" refer to the individual or legal entity accessing or using our services.
  • "Content" means text, images, data, information, and other materials available through our services.
  • "Website" refers to our online platform accessible at your-domain.com and all associated subdomains.
  • "Agreement" means any service contract, proposal, or engagement letter between you and the Company.

3. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and clients of our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.

4. Services Description

Catalyst Business Partners provides professional business consulting services, including but not limited to:

  • Strategic business planning and development
  • Market analysis and competitive intelligence
  • Operational optimization and efficiency improvements
  • Financial advisory and planning services
  • Change management and organizational development
  • Digital transformation consulting

Specific services, deliverables, timelines, and fees will be outlined in individual service agreements or engagement letters. These Terms supplement, but do not replace, the specific terms of any such agreements.

5. User Obligations and Responsibilities

As a user of our services, you agree to:

  • Provide accurate, complete, and current information as required
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Use our services only for lawful purposes
  • Respect the intellectual property rights of the Company and third parties
  • Cooperate in good faith in the delivery of services
  • Provide timely feedback and necessary approvals

You are responsible for all activities that occur under your account and for ensuring that your use of our services complies with these Terms.

6. Prohibited Uses

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any harmful, threatening, abusive, or defamatory content
  • Distribute viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt our services or servers
  • Engage in any fraudulent, deceptive, or misleading practices
  • Impersonate any person or entity or misrepresent your affiliation
  • Harvest or collect information about other users without consent
  • Use automated systems to access our services without permission
  • Reverse engineer, decompile, or disassemble any aspect of our services

Violation of these prohibitions may result in immediate termination of your access to our services and potential legal action.

7. Intellectual Property Rights

All content, materials, and intellectual property available through our services, including but not limited to text, graphics, logos, images, software, methodologies, and business processes, are owned by or licensed to Catalyst Business Partners and are protected by Croatian and international copyright, trademark, and other intellectual property laws.

Our Rights: We retain all rights, title, and interest in and to our proprietary methodologies, frameworks, tools, and any pre-existing intellectual property used in delivering our services.

Your Rights: Subject to the terms of specific service agreements, you may receive certain deliverables and work products. Ownership and licensing terms for such materials will be specified in individual engagement letters.

License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license does not include any rights to reproduce, distribute, modify, or create derivative works without our express written permission.

Confidential Information: Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our engagement, as detailed in specific service agreements.

8. Payment Terms and Fees

Fees for our services will be specified in individual service agreements or proposals. General payment terms include:

  • Fees are due according to the payment schedule outlined in your service agreement
  • All fees are quoted in the currency specified in your agreement
  • Payment is typically required via bank transfer or other approved methods
  • Late payments may incur interest charges at the rate specified in your agreement
  • You are responsible for all taxes, except those based on our net income
  • Fees are generally non-refundable except as specified in your service agreement

Failure to make timely payments may result in suspension of services until payment is received.

9. Limitation of Liability

Disclaimer of Warranties: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantee of Results: While we strive to provide high-quality professional services, we do not guarantee specific outcomes or results. Business success depends on numerous factors beyond our control.

Limitation of Damages: To the maximum extent permitted by Croatian law, Catalyst Business Partners, its directors, employees, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or loss of goodwill
  • Any damages arising from your use or inability to use our services

Liability Cap: Our total aggregate liability for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the liability.

Basis of the Bargain: You acknowledge that we have set our prices and entered into these Terms in reliance upon these limitations of liability and that these limitations reflect a reasonable allocation of risk between the parties.

10. Indemnification

You agree to indemnify, defend, and hold harmless Catalyst Business Partners, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of our services
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party rights
  • Any content or information you provide to us

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully with our defense of such claims.

11. Term and Termination

Term: These Terms remain in effect while you use our services or maintain an account with us. Specific service engagements will have terms as defined in individual service agreements.

Termination by You: You may terminate your use of our services at any time. Termination of specific service engagements must comply with the terms outlined in your service agreement.

Termination by Us: We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if:

  • You breach any provision of these Terms
  • You fail to make required payments
  • Your actions pose a security or legal risk
  • We are required to do so by law
  • We decide to discontinue our services

Effect of Termination: Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Post-Termination Obligations: You remain responsible for all fees incurred prior to termination. We may retain certain information as required by law or for legitimate business purposes.

12. Confidentiality

During our engagement, both parties may have access to confidential information. "Confidential Information" includes business information, strategic plans, financial data, client information, and proprietary methodologies that are not publicly available.

Both parties agree to:

  • Maintain the confidentiality of all Confidential Information
  • Use Confidential Information only for the purposes of the engagement
  • Protect Confidential Information with the same degree of care used for their own confidential information
  • Not disclose Confidential Information to third parties without written consent
  • Return or destroy Confidential Information upon request or termination

These confidentiality obligations survive termination of our services and continue for a period of five (5) years or as specified in individual service agreements.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Croatia. By using our services, you consent to the jurisdiction and venue of such courts.

If you are accessing our services from outside Croatia, you are responsible for compliance with local laws and regulations applicable to your use of our services.

14. Dispute Resolution

Negotiation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiations.

Mediation: If negotiations do not resolve the dispute within thirty (30) days, either party may request non-binding mediation. The parties will jointly select a qualified mediator and share mediation costs equally.

Arbitration: If mediation is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the Permanent Arbitration Court at the Croatian Chamber of Economy, unless otherwise agreed by the parties.

Litigation: Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information without first pursuing alternative dispute resolution.

Costs: The prevailing party in any dispute resolution proceeding or litigation may be entitled to recover reasonable attorneys' fees and costs, as determined by the arbitrator or court.

15. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, pandemics, or failures of telecommunications or internet infrastructure.

The affected party must promptly notify the other party of the force majeure event and make reasonable efforts to minimize its impact. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected service engagement without liability.

16. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable Croatian and European Union data protection laws, including the General Data Protection Regulation (GDPR).

Our collection, use, and processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to such processing and warrant that all data provided by you is accurate.

You are responsible for ensuring that any personal data you provide to us complies with applicable data protection laws. We will process personal data only as necessary to provide our services and as outlined in our Privacy Policy.

17. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without liability.

We will make reasonable efforts to notify you of material changes to our services. However, we shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

18. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse and are not responsible for the content, products, services, or practices of any third-party sites.

Your interactions with third-party sites are governed by their respective terms and privacy policies. We disclaim all liability for any damages or losses arising from your use of third-party sites or services.

If we utilize third-party service providers in delivering our services, we will ensure appropriate contractual safeguards are in place, but we are not liable for their actions or omissions beyond our reasonable control.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provisions, which shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Catalyst Business Partners regarding your use of our services and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

21. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including to any affiliate or in connection with a merger, acquisition, or sale of assets.

Any attempted assignment in violation of this section shall be void. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us:

Catalyst Business Partners

Email: [email protected]

Website: your-domain.com

We will make reasonable efforts to respond to all inquiries within five (5) business days.

23. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You further acknowledge that these Terms constitute a binding legal agreement between you and Catalyst Business Partners.

If you do not agree to these Terms, you must immediately cease using our services.

Effective Date: These Terms are effective as of January 1, 2025, and apply to all users of our services.

Questions About Our Terms?

Our team is here to help clarify any questions you may have about these terms and conditions.

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